Cancellation/Refund Rule

1. Partial Cancellation of a room booking is not permitted. For Example: Suppose a room is booked for 4 Nights from 04/09/2012 to 08/09/2012 (Check-in Date 04/09/2012 and Check-out Date 09/09/2012). In that case, cancellation is not permitted if guest/member wants to cancel the booking of any date/dates between his/her room booking period).
2. Complying Rule 1 above, partial cancellation of booking is only possible in case of booking of 2 or more rooms in such a way that at least booking of 1 room should be existent after such cancellation of other booked room(s) by the guest/member.
3. Normally, refund processing takes 14 to 20 working days to complete. For quick refund action, it is requested to visit our co-operative office for cancellation of booking.
4. Cash Refund is not allowed. Refund will be credited directly to the Bank Account of guest/member.
5. The following documents are required for refund processing
   1. Copy of Booking Document generated at the time of Initial Booking of Room(s).
   2. Copy of Allotment Details generated at the time of Initial Booking.
   3. Copy of Credit Note generated at the time of cancellation.
   4. Copy of Invoice for Cancellation Charge generated at the time of cancellation.
   5. Copy of Allotment Details at the time of Cancellation
   6. One Cancelled Cheque Leaf
   7. Copy of PAN Card
6. Any Cancellation charge (as per percentage tabulated hereunder) including applicable tax if any, will be adjusted from the refund amount.
7. Caution Money if collected at the time of booking will be refunded.

Cancellation Charges 

Above 30 days : 10% on room rent

Above 15 days and upto 30 days : 25% on room rent

Above 7 days and upto 15 days : 50% on room rent

Above 3 days and upto 7 days : 75% on room rent

Within 3 days : Cancellation not possible.

(ONLY CAUTION MONEY REFUNDABLE)